Terms of Service

Replaceable module · section 2

2. What this product is — and what it is not

PetPersona is an entertainment app. You answer three questions about your pet's behaviour, and it produces a playful personality card: a title, three trait scores, and a one-line note.

It is not:

• Not a diagnostic tool. It does not assess, diagnose, or treat any behavioural or medical condition in your pet.
• Not a training programme. It gives no training instructions, no behaviour-modification plan, and no feeding or medical guidance.
• Not a substitute for a veterinarian or an animal behaviourist. If your pet's behaviour worries you — sudden aggression, house soiling, loss of appetite, self-injury, or anything that looks like pain — talk to a qualified veterinarian. Do not delay that because of a card you got here.
• Not a scientific or breed-identification tool. The result comes from the three answers you give, not from an analysis of your pet. Different people answering differently about the same pet will get different cards.

The card is meant to be funny and recognisable. Treat it as a joke between you and the people you send it to, not as information about your animal's health or temperament.

3. Purchases

What you are buying. A permanent unlock that removes the free-card limit. With it you can generate cards for any number of pets, and share them without the mark. It is a licence to use the feature, not a purchase of the cards themselves, and it does not include anything the app does not already do.

Price. $4.99, one-time. Prices are shown in US dollars. Your bank may apply a conversion, and Apple or Google calculates any applicable sales tax or VAT at checkout based on your location.

No automatic renewal. This is a one-time purchase. It does not renew and you will not be charged again unless you make a new purchase yourself.

Delivery. Immediately. The unlock is applied inside the app as soon as the store confirms the purchase — usually within seconds. There is no separate download, key, or email. If it does not appear, tap Restore purchase on the paywall screen.

4. Refunds

Refunds are governed by our Refund Policy, which forms part of these terms. In short: because the purchase goes through Apple or Google, the refund is issued by them, not by us. We will help you request one. Your statutory rights always apply on top of that.

5. Apple and Google are the sellers

In-app purchases are sold and processed by Apple (on the App Store) or Google (on Google Play). They are the seller of record for those transactions. We never receive or store your payment card details.

In plain terms: Apple or Google collects and processes your payment and is the legal seller of that purchase. Your receipt comes from them, and your statement shows APPLE.COM/BILL or GOOGLE *PETPERSONA. For billing questions you can reach them at support.apple.com/billing or support.google.com/googleplay, or contact us.

6. Acceptable use

You agree not to:

• use the service for anything unlawful;
• attempt to reverse-engineer, decompile, or extract the source of the app, except where that restriction is prohibited by law;
• resell, sublicense, or redistribute access;
• interfere with the service or attempt to access it by means other than the ones we provide.

7. There is no account

PetPersona has no sign-up, no login, and no account. There is nothing to keep secure and nothing for us to delete on our side, because nothing is sent to us.

Everything the app stores lives on your device. To erase it, use Settings → Clear all data on this device inside the app, or simply uninstall it. Both take effect immediately and cannot be undone. Your unlock is tied to your Apple or Google account, so reinstalling and tapping Restore purchase brings it back.

8. What belongs to whom

The app, its design, and its code belong to us and are licensed to you for personal use. What you record belongs to you. We claim no ownership over your entries and we will not use them for any purpose other than providing the service to you — plus anonymous usage statistics, if you have left those switched on.

9. Availability and changes

We may change, improve, or discontinue features. If we discontinue the service entirely, we will give you at least 30 days' notice by email and a way to export your records. We do not promise uninterrupted availability.

10. Disclaimers

To the extent permitted by law, the service is provided “as is”. We do not warrant that it will be error-free, or that any conclusion you draw from your own records is accurate or fit for a particular purpose. You are responsible for how you use what you record.

11. Limitation of liability

To the extent permitted by law, our total liability to you for any claim arising out of these terms is limited to the amount you have paid us in the twelve months before the claim. We are not liable for indirect or consequential losses.

Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

12. Changes to these terms

If we change these terms materially, we will update the date at the top of this page and show a notice in the app the next time it opens, at least 14 days before the change takes effect. We cannot email you because we never collect your address. Continuing to use the app after that means you accept the new terms.

13. Governing law, and your consumer rights

These terms are governed by the laws of Ningxia, China.

However, if you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer protection rules, the mandatory consumer protections of your country of residence still apply to you. Nothing in these terms excludes or limits those rights. If anything here conflicts with your statutory rights, your statutory rights prevail.

EU and UK consumers can also use their national consumer body or the European Consumer Centre network for disputes.

14. Contact

285658421@qq.com ·
宁夏银川市金凤区碧桂园嘉誉里10号楼1单元1502室